FAQs

Frequently Asked Questions

  • DASH is our new software for the entire arena that allows you to store your personal info, picture, fill out an online waiver, and more. Once you create your account, it will be easy to be placed on team rosters or our other programs.

    Create your DASH account. Go to New Customer Registration toward the bottom right of the page. Enter your e-mail address and then a password will be e-mailed to you. Check your e-mail, and then open the e-mail you received. Log back into DASH with your password and e-mail address and you’re good to go!

  • Go to the “Leagues” pages of our website. We do an online registration process through DASH for a short period of time. Please check the appropriate league page to see what times those are. After online sign-ups are over, come to the arena to sign up your team, or you can give us a call. Keep in mind some adult divisions do not have online registration as a way to keep teams that should be in the league and keep other ones that don’t belong out of the league. All teams are required to put down a $50 non-refundable deposit, which goes toward your team fee.

  • Yes! We take Visa, Master Card, and Discover. We also take cash, money orders, cashier’s checks and personal checks that don’t bounce.

  • We no longer use the printed player cards we did in the past. Here’s the process now:

    • All players playing at the arena must fill out a waiver form to get a pass card.

    • Start a DASH account.

    • Sign your waiver via DASH, pay the $15 membership fee.

    • Download the DASH app and log in with your email address in our system and password.

    • Come take your picture at the front desk in the arena.

    • Scan in either at the front desk or at the scorekeeper table before your games.

    • If you do not have a smartphone, stop by the front desk and we will print you a player card with a code on it to scan in for your games.

  • • Almost all of our games are played with six on the field for each team- five plus a goalie.

    • Coed games require at least three (can be more) females at all times. The goalie can be one of those three players.

    • If a team is short women for a game, they CANNOT substitute a male in place of the missing female.

    • u8 & u9 youth games are played 4v4 with no goalkeepers

  • You can have as many as you want. We generally recommend 8-10 players. u8 & u9 have a maximum roster size of 8 players.

  • You must be 15 years old to play in the adult league unless you get IISA manager approval.

  • Teams do not necessarily need matching uniforms; however, starting with our upcoming Fall1 season, players will be required to wear unique numbers to be eligible to play.

  • Minors must wear shin guards or they cannot play. If adults do not wear shin guards, it is a risk they are choosing to take.

  • Please join our open Facebook Group Page in order to connect with players looking for teams and for teams looking for players. When you join the page, please write something about your experience, if you’re a goalkeeper, and which division(s) you’re looking to join.

  • Our league fee is done as a “Team Fee”. Once a team is paid for, we can only give a refund if we first receive a replacement of your fee first: If you paid $50 as part of your team fee, we need to receive $50 first from your team before we will give you the $50. As you can see, it makes more sense to have your team pay you the $50 instead.

  • If you have played in at least one game or your child has participated in one paid class (after the free trial), we do not refund the membership fee.